Trustpilot

Privacy Policy

Anyone who worries about the security of their “Personally Identified Information” (PII) online may find this policy helpful. According to US privacy legislation and information security, PII is any information that may be used to specifically identify, connect, or find a single individual, or which may be utilized to determine a person’s identity when combined with additional data. If you have any questions about the collection, use, protection, or disclosure of your Personally Identifiable Information by this page, read our policy on privacy thoroughly.

When someone visits our website, what data do we get about them?

You may be requested to submit your name, email address, postal address, contact information, credit card details, or other data to aid you with your buying or registration experience on our site.

When should data be gathered?

When you make a purchase, create a support request or input data on our website, we get the data you enter.

How do we use your information?

The following are some examples of how we could use the data we learn about you each time you join, make a transaction, subscribe into our newsletter, react to a poll or commercial email, browse the site, or use some other tools and features:

  • To speed up the processing of your transactions 
  • To speed up our responses to your customer support inquiries.
  • To contact them again after first contact through chat, email, or phone

How do we safeguard your PII?

  • The usage of vulnerability scanners and/or PCI compliance screening is not implemented.
  • Malware Scanning is a task we undertake often.
  • This site is protected by an SSL certificate.

Do we use ‘cookies’?

We do not use browser cookies. If you prefer, you may set your browser to notify you when you get a cookie, or you can disable cookies entirely. That’s a configuration you’ll find in your browser. It is recommended that you consult the “Help” menu inside your browser to find out how to change your cookie preferences since each browser is somewhat different.

Third-party disclosure

Personally Identifiable information is not shared with third parties until we offer users prior notice and choice. Hosting providers and other entities that help us in running our website, performing our operation, or servicing our users are exempt from this requirement so as long as they pledge to keep this data private. If required by law, to implement our rules, or to safeguard the rights, reputation, or security of our company or others, we may reveal details that you have provided to us.

Nonetheless, we may share aggregated, de-identified data about our visitors with third parties for promotional, advertising, or other purposes.

Third-party links

Once in a while, at our sole discretion, we may feature or offer some third-party items or services on our site. The privacy practises of these other websites are distinct from our own. As a result, we cannot be held liable for anything that happens on or via any of these sites. Even so, we work hard to maintain the reliability of our site and value your input on the legitimacy of these other resources.

Is there a way to opt out of tracking on our website?

If a user has their browser set to “Do Not Track,” we will not track them, install cookies on their device, or utilise them for promotional purposes.

Is third-party behavioral tracking enabled on our site?

Not only do we not permit any external behavioral monitoring, but we also refrain from employing any.

Fair Information Practices

U.S. privacy legislation is built on the Fair Information Practices Standards, which have been influential worldwide in shaping information security regulations. To be in accordance with the numerous data protection laws that safeguard personally identifiable information, it is essential to understand the Fair Information Practice Principles and how they ought to be applied.

CAN SPAM Act

The CAN-SPAM Act is a piece of legislation that outlines strict penalties for violators and lays out standards for commercial email, including the ability of receivers to have messages prevented from being delivered to them.

As such, we need to get hold of your email address so that we can:

  • Maintain order status and communication
  • Transmit relevant order-related information.

We now consent to the following in order to comply with CANSPAM:

  • Avoid using email addresses or subject lines that mislead.
  • Clearly label the message as advertising.
  • Provide the full address of our main office or facility.
  • If using an outside email marketing provider, we ensure they’re following the rules.
  • Quickly comply with demands to withdraw or opt out.
  • Include an unsubscribe option at the end of every email.

Send an email to info@qbsupport.com if at any time you would want to be removed from our email list so that you will not get any more communications.